In representing our clients in personal injury matters, we often deal with troublesome insurance companies, whether it be the length of time it takes to settle a claim, or the low-ball offers we receive and the corresponding difficulty in raising it to a fair amount. These difficulties are nothing compared to what Andrea Carrasco, a California 73-year-old man recently experienced.
In June 2014, Mr. Carrasco reached a settlement with Adriana (a small insurance company in California) after one of their employees allegedly assaulted him in 2012. Adriana delivered part of the settlement by check to his attorney; however, adding insult to injury (literally), eight Adriana employees delivered 16-18 five-gallon buckets of loose coins to his attorney’s office for the rest of the settlement amount. Mr. Carrasco recently suffered a hernia and cannot even lift the buckets, which his attorney estimates to be around $20,000. Who is going to count it? How do you know it’s paid in full? Mr. Carrasco said in a statement, “I am disappointed in the way Adriana treats their customers and the elderly. We might be poor, but we are people too.”
While there have been reports of consumers paying in coin out of anger to whatever debt they owed, this is the first I have ever heard of a company paying a claim settlement in coins. Beyond being in bad taste, now that this story has gone viral, it certainly isn’t going to do much for the company’s image.