Periodically there have been raised concerns about the file-sharing service Dropbox, with a report in October 2014 that it had been hacked. Although 400 account passwords and usernames were leaked by hackers, they appear to have been stolen from other services, not from Dropbox. The hackers then used this stolen information to try to access multiple sites across the internet, Dropbox being one of them. A stolen password was then used to access a Dropbox employee’s account where user email addresses only where listed. The thieves threatened to release files that they had supposedly obtained from Dropbox, but it remained unclear if they actually had anything valid to release. Dropbox claims “[w]e have measures in place to detect suspicious login activity and we automatically reset passwords when it happens.” One of the most important things to take away from this is the necessity of using a strong password, such as a combination of numbers and letters or a passphrase. If you use Dropbox, we recommend changing your password and also take advantage of the two-factor authentication process now offered.
We want to reassure our clients that while we sometimes use Dropbox for transferring files to you or related parties/counsel, we ensure your security is protected. Our Dropbox password is strong and we utilize the two-form authentication (so no one can remotely access Dropbox even if they somehow obtained our password). In addition, we only keep client files on Dropbox for transit, not for long-term storage. Your personal information and security are very important to us, and something we take very seriously.